Get fluent in the fundamentals before you build.
A business strategy is the integrated direction of purpose, vision, and commercial intent.
It aligns what you stand for with where you’re going — and outlines the capabilities you’ll need to act.
Functions like Finance or Operations may develop their own strategy (e.g. “One Finance”) that supports the enterprise game plan.
A business model explains how you create, deliver, and capture value — for real people.
It brings together the essentials:
partners, capabilities, resources, customer segments, value propositions, channels, and revenue.
Each proposition may have its own model. One for digital. One for services. One for scale.
An operating model translates strategy into delivery.
It defines how the business works — across process, people, tech, data, and governance.
It holds the capabilities that make your strategy real.
Cross-functional flows (like order-to-cash or claims-to-settlement) link it all together.